1. Refund Eligibility

At Neamx, we strive to ensure our users are satisfied with the services provided. Refunds are applicable only under specific conditions and are processed fairly and transparently:

2. Cancellation Policy

You may cancel your usage of Neamx services at any time. Please note that cancellations do not automatically trigger refunds unless you have valid reasons.

3. Refund Process

To initiate a refund request:

1. Contact our support team at support@neamx.com.
2. Include your account email and details of reason for refund.
3. Approved refunds will be processed within 7–10 business days and returned to your original payment method.

4. Disputes and Chargebacks

If you dispute a charge or file a chargeback without first contacting our support team, your Neamx account may be temporarily suspended. We encourage resolving all concerns with us directly first.

5. Policy Changes

Neamx reserves the right to modify this Cancellation and Refund Policy at any time. Updates will be posted on this page, and we advise reviewing it periodically.

6. Disclaimer

Neamx is not responsible for delays or failures caused by payment processors, banking institutions, or other third-party systems involved in the transaction process.