Question 1

Can I try NeamX for free?

Accepted Answer

We currently don't offer free credits to prevent spam. However, our Basic pack ($12) is designed to be a low-risk entry point to test the full power of our AI models.

Question 2

Do I own the copyright?

Accepted Answer

Yes. You own 100% of the commercial rights to every image you generate. You can use them for YouTube thumbnails, client work, or marketing materials without attribution.

Question 3

Do credits expire?

Accepted Answer

Credits are valid for 12 months from the date of purchase. If you buy more credits later, your total validity period refreshes.

Question 4

Is there a subscription?

Accepted Answer

No. NeamX uses a 'Pay-as-you-go' credit system. No monthly bills, no surprise charges. You only pay when you need more thumbnails.

Question 5

Can I get a refund?

Accepted Answer

Yes, we offer refunds — but only for unused credits. Please check our refund policy at /refund-policy.

Question 6

How many credits does a thumbnail cost?

Accepted Answer

It usually costs between 2 to 4 credits per thumbnail, depending on the style and features you choose.

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